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1. Rpi Webex Meetings
2. Rpi Webex Teams Download
3. Rpi Webex Teams Login
4. Webex Activate Account

Be sure to read the brief section on Getting Started with this Center -- ITSSC

The IT Services and Support Center (ITSSC) has been established to provide a centralized location for self-serve help through the use of an active knowledge base featuring commonly requested content and documentation of known issues, as well as an online ticketing system to submit a request for IT assistance. This system will improve our efficiency, communication and collaboration to provide an improved support experience resolving your IT inquires.

Forging Friendships Online. Most clubs have moved to online services such as Discord, Slack, and WebEx Teams. These online platforms have “helped to maintain a community feeling and facilitate discussion between E-Board members and the general populace of the club. Along with cultivating a culture for people to feel involved in” says GZ Basement president Leland Liu ’21. Directory of MultiMedia Services. Phone: 518-276-6646 Fax: 518-276-4821 Mailstop: DCC 2nd Fl 140 Darrin Communications Center 110 8th Street Troy NY 12180 US.

As of November 2018, ITSSC now encompasses all the DotCIO departments resulting in a much easier and less confusing path to request IT assistance in a centralized location. We anticipate ITSSC will improve staff efficiency, communication and collaboration among our teams providing an improved support experience for the entire campus community. The knowledge base is a work in progress with a goal to develop a robust, mature source of information for all of our IT services and support.

Once you click on Get Help - Click to Enter ITSSC -- in the upper right hand corner sign in with your RCS credentials (if known); Click Submit a Request; select an IT category which corresponds to DotCIO department teams and resume completing the form. Please read theGetting Started with this Center article to have a better understanding of the different IT categories. When in doubt select Support Request.

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Classroom Collaboration Overview Uses WebEx Teams application Will create a persistent workspace for course participants Built for collaboration, used across several platforms & devices persistently Video, Audio, Chat, Recording & Content sharing capabilities Up to 200 users per Teams meetings Important Notes Once you load the Collaboration space in your LMS course, you need to make your initial team or space in your course first. Team meetings will occur at least twice per week (schedules based on timezones) For each team, there will be five team deliverables (40%) that will cover your project requirements, stakeholders, features, design, use cases, deployment diagrams, test plans, best practices, etc. For each team, there will be one team presentation (10%). Office Hours/Open-Shop Hours: WebEx Teams Office Hours / JEC-4107: 2:30 p.m. Test block (TBD) WebEx Teams Exam Space: TBD M 8:00 p.m. Extra time students and students with distant time zone will have separate WebEx Teams.

The Help Desk on the main floor of the Voorhees Computing Center (VCC) is the first place to contact for help and information about computing at Rensselaer. These include questions about hardware, software, networking, mobile devices, and accounts. If the question cannot be addressed by Help Desk Staff, they will escalate requests to the appropriate group for action.

Cisco Webex Meetings and Webex Teams

Webex Meetings is a cloud-based app that provides video conferencing & online meetings.

Webex Teams is a cloud-based app for continuous teamwork with videoconferencing, meetings, group messaging, file sharing and white boarding.

Both include

• End to end encryption that ensures your information is secure
• Mac or PC compatibility
• iPhone or Android Apps

Overview and Training

Webex New Features

The 60,000-foot view of Webex Teams

When a user signs in to Webex Teams they create a “Team”. Team members can be anyone with an email address, from on campus or off. Examples might include all the members of a research project or the students in a particular course.

Once the “Team” is together you need to create a “Space” to work in. This is where you access the available tools, i.e. videoconferencing, messaging, file sharing and whiteboarding. The system comes with a “General Space” to start, and you may never need another. However, Webex Teams provides the ability to create as many other spaces as you want.

Rpi Webex Meetings

Using the example of a “Team” with the students in a course, each “Space” you create could be a class, this way you track each class by itself. Or you could create one “Space” for course work, one for lab’s and maybe another for special project(s).

The big take way here is that any of the tools used, less videoconferencing, are automatically tracked. So, the notes taken during a Meeting, any Whiteboards worked on, any Files Shared, or Messages sent, are embedded in the “Space” you created.

Come back 3 weeks or 3 years later, and it’s all still there.

Special note about videoconferencing, it’s not automatically tracked, but you can record any session by pressing the “Record” button.

To start using Webex Meetings or WebexTeams

To start using Webex Meetings or WebexTeams

Webex Meetings Account Activation

Rpi Webex Teams Download

1. Go to https://rensselaer.webex.com
2. Select 'Sign In' from the upper left.
3. Enter your RPI email address
4. This will take you to the RPI login screen where you will enter your RCS ID and password (what you use to get your email).
5. At this point the system may need to install a plug-in for your browser, if asked say yes. They may also ask which webex site you want to use, if so, select 'rensselaer.webex.com'.
6. Once that's finished you are taken to the main menu of Webex Meetings.

Webex Teams Account Activation

1. Got to https://teams.webex.com,
2. Enter your RPI email address
3. This will take you to the RPI login screen where you will enter your RCS ID and password (what you use to get your email).
4. At this point the system may need to install a plug-in for your browser, if asked say yes. They may also ask which webex site you want to use, if so, select 'rensselaer.webex.com'.
5. Once that's finished you are taken to the main menu of Webex Teams.

Cisco Webex Meetings Desktop App
The Webex Meetings desktop app allows you to start and join meetings quickly from your meetings list within the app without going to your calendar or Webex site. It also allows you to add a Webex meeting directly in Microsoft Outlook. The Windows version also supports integrations with other applications, such as Microsoft Office (Word, Excel, PowerPoint), Microsoft Skype for Business, Microsoft Lync, Internet Explorer, IBM Lotus Notes, and so on. The Webex Meetings desktop app can also automatically detect nearby video devices, so you can share the desktop on a video device or automatically call it when joining a meeting.

*note - the desktop application provides limited functionality but is great for spur of the moment meetings/conferences

Cisco Webex Teams Desktop App

Webex Teams is an app for continuous teamwork with video meetings, group messaging, file sharing and white boarding.
*note - the desktop application provides greater flexibility/more options and is strongly recommended

Help and the Basics

Webex Teams was originally called Cisco Spark and Cisco has not finished updating the documentation found on the following links. While the name is different, the software and its operation are the same, so be sure to take a look at anything named Spark as well.

Installation and Troubleshooting

Rpi Webex Teams Login

Webex Meetings Suite 'How to' and Help

Webex Activate Account

Webex Teams 'How to' and Help